Norsh Scheduled Maintenance Policy#
Norsh maintains a calendar of planned maintenance activities that are known in advance due to technical and operational roadmaps. These activities are essential to ensure stability, scalability, and security across the ecosystem.Scope and Limitations#
The activities listed below are planned and communicated in advance, but may be rescheduled according to operational priorities or external dependencies.
Estimated downtime refers to the maximum expected service unavailability; actual downtime may be shorter.
SLA impact is calculated against the annual availability commitment and is provided when downtime is anticipated.
Scheduled Maintenance List#
Each planned activity includes the following details:Operation Type#
Automated – Execution is fully automated, without requiring human intervention.
Manual – Execution requires explicit human intervention to be completed.
Both – Execution is hybrid: part of the process is automated, but it requires human supervision or a manual trigger.
Field Definitions#
Date (UTC) – The scheduled start date and time of the maintenance window, formatted as MM/DD/YYYY HH:MM:SS (24-hour clock).
Activity Description – The purpose and nature of the maintenance.
Estimated Duration – Total time expected to complete the activity.
Estimated Downtime – Expected time of service unavailability (if any).
SLA Impact – Percentage of the annual SLA potentially consumed by the downtime.
Operation Type – Indicates whether the execution is Automated, Manual, or Both.
Current Roadmap of Known Maintenance#
Date: 12/31/2025 00:00:00 (UTC)
Activity Description: Annual issuance of address certificates (recurs annually on December 31st).
Estimated Duration: 6 hours
Estimated Downtime: 0 minutes
SLA Impact: 0%
Operation Type: Automated
Date: 07/01/2030 00:00:00 (UTC)
Activity Description: Introduction of new key pairs secp521r1 with SHA3-512.
Estimated Duration: 2 hours
Estimated Downtime: 30 minutes
SLA Impact: 0.006%
Operation Type: Manual
Date: 12/01/2030 00:00:00 (UTC)
Activity Description: Deactivation of new key issuance secp384r1 with SHA3-384.
Estimated Duration: 2 hours
Estimated Downtime: 30 minutes
SLA Impact: 0.006%
Operation Type: Manual
Date: 07/01/2032 00:00:00 (UTC)
Activity Description: Key rotation from secp384r1 with SHA3-384 to secp521r1 with SHA3-512.
Estimated Duration: 4 hours
Estimated Downtime: 1 hour
SLA Impact: 0.012%
Operation Type: Both
Date: 12/01/2032 00:00:00 (UTC)
Activity Description: End of acceptance for secp384r1 with SHA3-384.
Estimated Duration: 1 hour
Estimated Downtime: 30 minutes
SLA Impact: 0.006%
Operation Type: Both
Date: 12/31/2035 00:00:00 (UTC)
Activity Description: Issuance of new 'Intermediate CA' certificate.
Estimated Duration: 1 hour
Estimated Downtime: 0 minutes
SLA Impact: 0%
Operation Type: Both
Date: 12/31/2045 00:00:00 (UTC)
Activity Description: Issuance of new 'Root CA' certificate.
Estimated Duration: 1 hour
Estimated Downtime: 0 minutes
SLA Impact: 0%
Operation Type: Both
Disclaimer of Liability#
Although Norsh makes every effort to minimize downtime and user impact, unforeseen factors may alter the schedule or extend the duration of an activity.
Norsh is not responsible for disruptions outside of its control, including those caused by third-party providers, infrastructure dependencies, or force majeure events.
Legal Notice#
This notice is subject to updates at any time to reflect new maintenance activities, changes in scope, or operational adjustments.
